Your Privacy

When you sign up for an account to use this site, we will ask you to provide information about your company, which will include the company name, address and contact details, including your email address. This information is securely stored in our database server, and will be used by us to process orders and provide quotations. We may use this information to offer your company specials or to keep in touch, but we will never trade, sell or share this information with any third party without your permission.  When you place an order, you are asked to confirm your shipping details. If you change the shipping address and contact information, this will only be stored with the order, and will not be used for any other purposes. If you elect to use our Live Chat service, then you will be asked to provide your name and email address again, and this will only be used within the chat session, and will allow you to request a transcript of the chat details to be emailed to you.

Our webserver, like most servers on the internet, will capture and log your IP address as you are using our website. This allows us to better prevent fraud and improve your web experience. Our website uses cookies (small bits of information that are sent from our website to your computer) to better manage your web experience. We do not use this cookies for any purpose other than enhancing your experience of our website, and do not track an web activity prior to, or after you visiting our website. While you are on our website, these cookies may be used to monitor your experience and interact with you.

To learn more about privacy legislation and how it applies to you, please visit: http://www.privacy.gov.au 

Your Security

For account transactions and credit card payments, our website employs state of the art SSL 128-bit technology that encrypts and protects the information sent between our site and your computer. We use on of Australia's recognised payment gateways for all credit card transactions, SecurePay, who process your credit card payment. At no time is your credit card information stored or maintained on our website or servers.

For more information about our payment gateway provider, please visit: http://www.securepay.com.au/about_SecurePay.html